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Our Approach

Organizational Change Management

Companies continuously search for ways to drive improvement in their processes without making huge capital investments. 

Directed Action’s Change Management approach relies on a business centered analysis to achieve success and mitigate risk.

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CHANGE MANAGEMENT STRATEGY

We partner with you, enabling, guiding and supplementing client teams as we provide direction and leadership to navigate your challenges. We leverage our comprehensive values to deliver results and achieve strategic transformation.

C-SUITE ENGAGEMENT AND SPONSORSHIP

By engaging stakeholders and key executives, we ensure advocacy and sponsorship in change management strategy and implementation activities.

ORGANIZATIONAL ASSESSMENTS

Organizational assessment services provide clarity into what is working and what is not, identifying root causes, and building a roadmap to move the organization forward.

PROGRAM & PROJECT MANAGEMENT

We support clients through leading and planning overall programs or projects, program strategy, monitoring progress to ensure that milestones are being met. We oversee managing budgets, timelines and resources, coordination of stakeholders, and mitigating risks.

TECHNOLOGY ENABLED TRANSFORMATION

We leverage technology solutions to drive process improvement in Accounting, Finance, Human Resources and others.

Partnering for
successful change

Organizations leverage our capabilities when a major change is impending, to uncover blind spots, learn about potential problems before they get bigger, and discover opportunities for continuous improvement.

Success story in
organizational change
management

“Directed Action understands our company, values, and goals. My first call is always to Directed Action for large projects and more complex transformations. They always get results and consistently manage our risks.” 

– Jonn Kennelly, GVP, Toyota

READ CASE STUDY

Change Management Process

Our phased approach is designed to understand the organization’s processes, environment, structure, capability, and impacts to effectively design solutions so that our clients can deliver on key outcomes.

March 4
March 5
Assess
  • Strategic Outcomes
  • Detailed Measures
  • Employee Readiness
  • Stakeholder Readiness
March 6
March 7
Implement

GOVERNANCE

  • Accountability for delivering results
  • Decision-making responsibilities
  • Meeting cadence for tracking and escalation

 

PLAN DEVELOPMENT

  • Actions for successful outcomes
  • Timeline and dependencies
  • Responsible parties and success metrics

 

MONITORING

  • Progress of activities
  • Identification and mitigation of issues and risks
  • Assumption updates
  • Changes for success

 

DELIVERABLES

  • Project Governance Approach
  • Project Plan
  • Project Dashboard
March 8
March 9
Communicate

A communication plan must address strategic transformation throughout your organization, including:

  • What are the objectives of the strategy?
  • What individuals or groups need information throughout this effort?
  • What are the key messages that need to be conveyed?
  • What channels can be used to convey communications?
  • How, when, who, what should be communicated?
March 10
March 11
Reflect

Outcome assessment during project translation to determine:

  • Has the project achieved results?
  • Where are their gaps in outcomes that require support?
  • How will ongoing success be monitored?
  • Who is responsible for monitoring ongoing performance?

Project reflection to evaluate:

  • How did the project team perform?
  • What lessons were learned?
  • What should be done differently next time?
CONTACT US TODAY

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Los Angeles & Plano, TX
(310)707-2504
Kevin.Keane@Directedaction.com

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