Operational
Excellence
Is your organization prepared for disruption?
Many organizations have faced interruptions in business continuity from:
- Cyber-attacks
- Internal vulnerabilities
- Severe weather events
- Technological problems
- Consequences of the economy
No organization is immune to any of these concerns, but companies can prepare to resolve, respond and rebuild if there is disruption to their business.
Because disasters vary widely in scope and complexity, we tailor our solutions to each company’s own needs as we plan to prepare for a broad range of disruptions.
“THE MOST SERIOUS FAILURE OF LEADERSHIP IS THE FAILURE TO FORESEE.”
-Robert Greenleaf, Founder, Greenleaf Center for Servant Leadership
Improved processes
result in stronger
business performance
We also work with you and your workforce to implement operational excellence and process improvement to eliminate redundancy, increase productivity and reduce wasted time and resources.
Our process focuses on our customers’ needs by focusing on continual improvement on:
- empowering talent
- increasing transparency
- creating an unhindered flow of value to your customers.
Lean Sigma, Six Sigma and Kaizen achieve this goal. If done properly, implementing these processes alone or in combination with each other can have a positive impact on every department and area of an organization.
Partnering for
Transformative Solutions
Our transformation strategy combines problem-solving, teamwork, and leadership to result in the continuous improvement of our clients’ organization.
Our clients have seen:
- decreases in waste by eliminating overproduction
- improved the quality of product
- increased efficiency by reducing unnecessary activities and steps in processes
- improved safety
- increased employee and customer satisfaction
All these translate to cost savings, and can turn potential losses into profits
Operations
Excellence Services
Directed Action has helped client create Centers of Excellence and improved processes such as:
- Address assumptions about your preparedness with a realistic evaluation of your readiness from our Business Impact Analysis (BIA) results
- Create your custom business recovery and continuity strategies
- Create a clearly defined policy, purpose, and scope for your business continuity strategy with specific goals and objectives
- Commit to a detailed plan including clearly defined key roles and responsibilities in case of a business disruption
- Effectively test your business continuity plan
- Create crisis communications plans
- Create risk mitigation plans and contingency plans
- Deploy employee safety measures
- Ensure that your company has uninterrupted access to business resources in an interrupting event
- Safeguard your company to have continuous IT operations
- Value Stream and Process Mapping
- Standardized Work
- Organization Assessments, Coaching and Mentoring
- Statistical Data Analysis
Let’s discuss how we can help your organization drive improvement in your processes without making a large capital investment.