In an unpredictable world, businesses must prepare for disruptions ranging from natural disasters to cyberattacks. But let’s be real—these aren’t just technical problems; they impact people, livelihoods, and communities. The way a business responds to a crisis can make all the difference, not just in restoring systems but in supporting employees, customers, and stakeholders through…
Tag: employee engagement
Navigating the World Beyond Numbers
Lessons Learned and Taught with Accounting Students Last year I spoke to a class of accounting students at NC State. While there, I took this picture with the statue of Jim Valvano, the iconic basketball coach whose career culminated at NC State. I wrote this on LinkedIn after the experience: “In the spirit of great…
Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success
Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success It’s July and we’re halfway through the year. We covered PTO last month and doubtless some of us are contending with relaxed schedules for us and our staff. At these times, when we have the opportunity to do heads down work, perhaps without additional distractions,…
Engaging Your Employee’s for Today’s Challenges
Toyota Transformation When Toyota North America launched a strategic objective, “One Toyota” to create more unified operations in North America, they hired Directed Action, Inc. (DAI) to guide the transformation. The project brought together their quality engineering, sales, marketing, financial services, and corporate functions into one single new headquarters location in Plano, TX. TEMA merged…