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Achieve operational excellence

Cyber-attacks, internal vulnerabilities, weather events, technological problems, consequences of the global pandemic and more have interrupted business continuity for countless companies. We’ve all watched news, felt helpless and hoped to not become the next victim. No organization is immune to any of these concerns, but companies can prepare to resolve, respond and rebuild if there is disruption to their business. Disasters vary widely in scope and complexity. We tailor our solutions to each company’s own needs in as we plan to prepare for a broad range of disruptions.

Plan proactively to protect your business

Plan proactively to avoid and mitigate risks associated with a disruption of your normal business operations. Our expert consultants help companies break down business continuity planning into three phases: planning and prevention (resolve phase), disaster response (respond phase) and, return to normal (rebuild phase). Our business continuity services mitigate the risk of external business disruptions to your company during a crisis. We also work with you and your workforce to implement operational excellence and process improvement to eliminate redundancy, increase productivity and reduce wasted time and resources.

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OUR EXPERIENCED CONSULTANTS WILL HELP YOU:

  • Address assumptions about your preparedness with a realistic evaluation of your readiness from our Business Impact Analysis (BIA) results
  • Create your custom business recovery and continuity strategies
  • Create a clearly defined policy, purpose, and scope for your business continuity strategy with specific goals and objectives
  • Commit to a detailed plan including clearly defined key roles and responsibilities in case of a business disruption
  • Effectively test your business continuity plan
  • Create crisis communications plans
  • Create risk mitigation plans and contingency plans
  • Deploy employee safety measures
  • Ensure that your company has uninterrupted access to business resources in an interrupting event
  • Safeguard your company to have continuous IT operations

THE MOST SERIOUS FAILURE OF LEADERSHIP IS THE FAILURE TO FORESEE.”

Robert Greenleaf, Founder, Greenleaf Center for Servant Leadership

Directed Action, Inc. supports C-level executives on their most critical projects. We partner with our clients to enable, support and achieve strategic transformation, working best as enablers and guides, supplementing client teams. Our consultants provide direction and leadership to navigate challenges in a changing organization. All of our consultants leverage our comprehensive values to deliver on results.

The Directed Action Difference

Managing Critical Path

We focus on outcomes and build a path to transformative results

COLLABORATion

We effectively team to align our approach with our clients' desired results

continued GROWth & DEVELOPment

Our commitment to the continued development of DA team members

SERVICE

We are dedicated to the advancement of our clients and the communities they serve

Reliability

We are dependable and trustworthy, especially with classified information and high-risk tasks

Change management

Our transformative approach aligns with our clients' to achieve their desired results

We take pride in providing our "white glove service" to our customers. This includes...

Integrity

We are always honest and forthright with our clients, resulting in better decisions for their long-term interest. The trust we cultivate brings about better team work and collaborations.

Reults

We work tirelessly to attain and keep exceptional levels of performance that meet or go beyond the expectations of clients' different groups of stakeholders

Communication

Effective communication ensures that our clients' employees and management interact to reach organizational goals. Its purpose is to improve organizational practices and reduce errors.

Passion

Our passion motivates our creativity, persistence, and venture performance. We are inspired to provide transformative results to ensure our clients' success

excellence

Committed to developing and strengthening the management systems and processes of organizations to improve performance and create value for stakeholders

CLient Love

“Sam Hanna is one of the wisest people I know. His guidance as my mentor for nearly 15 years has been invaluable. Sam knows Six Sigma, Kaizen, Lean, and general process improvement. He’s easy to work with while maintaining solid expectations, which has earned him a lot of respect. I would happily work with Sam anytime. If you get the chance to work with Sam, take it.”

Patrick Lewis, Operations and Technology Business Analyst for Chain8Wright, Inc.

"Steve is a great mentor and a true leader. He focuses on the professional development of his people at least as much as on immediate work at hand and is able to integrate those two objectives seamlessly. People naturally gravitate toward his leadership style, and he can win anyone over regardless of how difficult the situation. Highly recommended.”

R. Young, IT Senior Finance Lead at Hussmann Corp

“Directed Action understands our company, values, and goals. My first call is always to Directed Action for large projects and more complex transformations. They always get results and consistently manage our risks.”

John Kennelly GVP, Toyota

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