Challenge

In 2014, Toyota North America launched a strategic objective, "One Toyota" to create more unified operations in North America, in part, by bringing together its quality engineering, sales, marketing, financial services, and corporate functions into one single new headquarters location in Plano, TX. As part of the "One Toyota" initiative, TEMA merged with Toyota Motor Sales, USA (TMS), and Toyota Motor North
America, Inc. (TMA), which controlled Toyota’s corporate functions, to form Toyota Motor North America.

While the three companies continue to exist in legal name, they operate as one company, at the new campus in Plano, Texas. This transformation integrated and connected regional and corporate-wide employees and provided the same benefits, processes and policies ensuring that all TMNA employees would have the same employee experience. Our plan created a fair hiring and promotion process, validated pay equity and revisited and improved employee benefits.

Enabled Capabilities

  • Workforce Management &
    Optimization
  • Integration and Program
    Management
  • Organizational Change
    Management
  • Human Capital Management
  • Diversity, Equity and
    Inclusion
  • Supplier Diversity

Benefits

  • Restructuring of Toyota's Senior Executive Leadership and Operations.
  • Cultural realignment towards a single, regional framework.
  • Divisional reorganizations supporting labor cost savings and corporate realignment
  • Consolidation of subsidiary administrative functions.
  • Implementation of common standards for job levels, work rules, payroll rules, and benefits
  • Implementation of regional procurement solution to address dissimilar authorization policies, spend categories, vendor management policies and tools, and purchasing tools
  • Deployment of common IT standards for identify management, technical support, and other areas.
  • Adoption of accounting, budgeting, and analytic solutions to support executive decision making
  • Launch of regional ERP platform.

“I AM CONVINCED THAT NOTHING WE DO IS MORE IMPORTANT THAN HIRING AND DEVELOPING PEOPLE. AT THE END OF THE DAY, YOU BET ON PEOPLE, NOT ON STRATEGIES.”

-LAWRENCE BOSSIDY

Directed Action, Inc. supports C-level executives on their most critical projects. We partner with our clients to enable, support and achieve strategic transformation, working best as enablers and guides, supplementing client teams. Our consultants provide direction and leadership to navigate challenges in a changing organization. All of our consultants leverage our comprehensive values to deliver on results.

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