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Category: Company Culture and Values

An office building of black steel and glass with the banner Adapting to Change: Back to the Office beneath the photo

Adapting to Change: Going Back to the Office

By directed2017 on May 1, 2025April 1, 2025

As the business landscape continues to evolve post-pandemic, several organizations are reevaluating their work models, shifting from remote to in-person work. Companies such as Dell, AT&T, Toyota, and the federal government have recently implemented policies requiring employees to return to the office. This transition carries both potential benefits and challenges, including the possibility of workforce…

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A picture of first aid kit elements with the words recovery, continuity, resilience written underneath

Disaster Recovery, Business Continuity, and Resilience: Understanding the Spectrum of Crisis Response

By directed2017 on April 2, 2025April 1, 2025

In an unpredictable world, businesses must prepare for disruptions ranging from natural disasters to cyberattacks. But let’s be real—these aren’t just technical problems; they impact people, livelihoods, and communities. The way a business responds to a crisis can make all the difference, not just in restoring systems but in supporting employees, customers, and stakeholders through…

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A city at night with the words Countdown to Greatness: A city's olympic journey mirrors an athlete's preparation

Countdown to Greatness: A City’s Olympic Journey Like an Athlete’s Training

By Kevin Keane on December 2, 2024

When cities bid to host the Olympics, they embark on a rigorous, high-stakes preparation process similar to that of athletes who compete in the Games. Both face intense physical and mental challenges, and the keys to their success—whether it’s delivering a world-class event or achieving peak performance—lie in a set of shared principles. At some…

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Leadership through effective Communication written in glowy white text on a red background

Avoid a Failed Presentation: Leadership Through Effective Communication

By Kevin Keane on August 6, 2024

Both sides now: A Presentation that Missed the Mark It was a crucial moment for Sarah, a marketing executive tasked with presenting a new product strategy to the company’s board of directors. She had spent weeks preparing, gathering data, crafting slides, and rehearsing her delivery. However, despite her thorough preparation, things took an unexpected turn…

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A white graphic on a red background with a person in the middle of a gear surrounded by a cycle through an upward trending bar graph, to a check mark, to a clock indicating the outcomes of a mid-year review.

Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success

By Kevin Keane on July 9, 2024

Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success It’s July and we’re halfway through the year.  We covered PTO last month and doubtless some of us are contending with relaxed schedules for us and our staff.  At these times, when we have the opportunity to do heads down work, perhaps without additional distractions,…

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Silhouettes of graduates raising their caps appear in front of a setting sun. The frame is a red background with the text Graduations and Transformations in black.

Moving On: Graduations and Large Scale Transformations

By Kevin Keane on June 12, 2024

As a parent of five children, I’ve spent many summer afternoons at graduations and ceremonies to mark milestones.  They are joyous and sometimes anxious events. They give way to reflection and speeches about lessons learned and facing the future.   It occurred to me recently that a graduate is often facing some similar challenges to the…

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Directed Action Inc Recognized as Toyota Supplier of the Year. Seven people including Kevin Keane, COO of Directed Action pose in front of a Toyota step and repeat to honor Directed Action on their win for supplier of the year for Toyota.

PRESS RELEASE: Directed Action Inc Recognized as Toyota Supplier of the Year for Driving Tech-Enabled Transformation in Automotive Industry

By Kevin Keane on May 22, 2024

May 22, 2024 Los Angeles, CA – Directed Action Inc. (DAI), a management consulting firm specializing in business strategy and transformation, has been honored with the prestigious Toyota Motor North America (TMNA) Supplier of the Year Award for its exceptional contributions to innovation, quality, and leadership of key organizational transformations. The annual awards program celebrates…

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A red box with the text 5 ways leaders manage Mergers and Acquisitions written in block text. The Directed Action logo is in the bottom left corner.

Driving Transformation: 5 Ways Leaders Successfully Manage M &A

By Kevin Keane on April 10, 2024

Mergers and acquisitions (M&A) can be tumultuous waters for any organization to navigate. The complexities of combining two separate entities, aligning cultures, and ensuring operational continuity are challenges that require adept leadership. Successful leaders understand that M&A activities are not just about financial transactions; they are about managing people, processes, and strategies effectively.  From the…

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A long blond haired driver of car sits behind the wheel looking at the road. The viewer looks through the windshield from the back seat and can see the driver's phone mounted on the dash with a review rating of 4 stars and an ok symbol on the screen. The photograph is surrounded by a red square with a title at the bottom that reads The Power of Non Verbal Communication.

Tools for Transformation: The Power of Non Verbal Communication

By Kevin Keane on March 4, 2024

Lyft and ASL When I was in Texas recently, I took a Lyft from the Toyota offices back to my hotel.  When the app confirmed my driver, it sent me a notification that my driver was a deaf person and directed me to this link of helpful ASL phrases.  This was a small moment in…

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Engaging Your Employee’s for Today’s Challenges

By Kevin Keane on February 6, 2024

Toyota Transformation When Toyota North America launched a strategic objective, “One Toyota” to create more unified operations in North America, they hired Directed Action, Inc. (DAI) to guide the transformation. The project brought together their quality engineering, sales, marketing, financial services, and corporate functions into one single new headquarters location in Plano, TX. TEMA merged…

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