Kevin Keane

The Scariest Digital Transformation Fails: Lessons Learned 

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Digital transformation promises to enhance efficiency, drive innovation, and propel businesses into a tech-driven future. Yet, when poorly managed, it can lead to massive failures, leaving companies scrambling to recover. These failures offer critical lessons on the importance of thorough planning, strategic leadership, and a robust risk mitigation framework. In our post at the beginning […]

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In the picture a set of check marks lined are lined up on a brown background in an oval. They are laid over a red background and in black text at the bottom it says A Roadmap to Business Process Transformation

Business Process Transformation: A Roadmap to Efficiency and Growth

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In today’s rapidly evolving business environment, organizations must continuously adapt to stay competitive. Business process transformation (BPT) is a strategic approach that enables companies to overhaul inefficient processes and integrate new technologies, fostering growth and innovation. Successful transformation involves a structured, collaborative approach, ensuring that changes are not only implemented but fully embraced across all

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Avoid a Failed Presentation: Leadership Through Effective Communication

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Both sides now: A Presentation that Missed the Mark It was a crucial moment for Sarah, a marketing executive tasked with presenting a new product strategy to the company’s board of directors. She had spent weeks preparing, gathering data, crafting slides, and rehearsing her delivery. However, despite her thorough preparation, things took an unexpected turn

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Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success

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Implementing Mid-Year Reviews: A Strategic Leader’s Guide to Business Success It’s July and we’re halfway through the year.  We covered PTO last month and doubtless some of us are contending with relaxed schedules for us and our staff.  At these times, when we have the opportunity to do heads down work, perhaps without additional distractions,

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Moving On: Graduations and Large Scale Transformations

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As a parent of five children, I’ve spent many summer afternoons at graduations and ceremonies to mark milestones.  They are joyous and sometimes anxious events. They give way to reflection and speeches about lessons learned and facing the future.   It occurred to me recently that a graduate is often facing some similar challenges to the

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Directed Action Inc Recognized as Toyota Supplier of the Year. Seven people including Kevin Keane, COO of Directed Action pose in front of a Toyota step and repeat to honor Directed Action on their win for supplier of the year for Toyota.

PRESS RELEASE: Directed Action Inc Recognized as Toyota Supplier of the Year for Driving Tech-Enabled Transformation in Automotive Industry

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May 22, 2024 Los Angeles, CA – Directed Action Inc. (DAI), a management consulting firm specializing in business strategy and transformation, has been honored with the prestigious Toyota Motor North America (TMNA) Supplier of the Year Award for its exceptional contributions to innovation, quality, and leadership of key organizational transformations. The annual awards program celebrates

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Driving Transformation: 5 Ways Leaders Successfully Manage M &A

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Mergers and acquisitions (M&A) can be tumultuous waters for any organization to navigate. The complexities of combining two separate entities, aligning cultures, and ensuring operational continuity are challenges that require adept leadership. Successful leaders understand that M&A activities are not just about financial transactions; they are about managing people, processes, and strategies effectively.  From the

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A long blond haired driver of car sits behind the wheel looking at the road. The viewer looks through the windshield from the back seat and can see the driver's phone mounted on the dash with a review rating of 4 stars and an ok symbol on the screen. The photograph is surrounded by a red square with a title at the bottom that reads The Power of Non Verbal Communication.

Tools for Transformation: The Power of Non Verbal Communication

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Lyft and ASL When I was in Texas recently, I took a Lyft from the Toyota offices back to my hotel.  When the app confirmed my driver, it sent me a notification that my driver was a deaf person and directed me to this link of helpful ASL phrases.  This was a small moment in

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A picture of Damon Aldrich, Energy Transformation, Walmart appears on a red background next to the quote, I think everyone's greatest fear is to become subject to technology that they need to use that they functionally can't use.

Engaging Your Employee’s for Today’s Challenges

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Toyota Transformation When Toyota North America launched a strategic objective, “One Toyota” to create more unified operations in North America, they hired Directed Action, Inc. (DAI) to guide the transformation. The project brought together their quality engineering, sales, marketing, financial services, and corporate functions into one single new headquarters location in Plano, TX. TEMA merged

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